+254 721 678 761
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Technical Support

To achieve our aim of delivering high quality after sales support across our entire air conditioning product range, Air Innovation provides a technical support helpline operated by fully trained, highly experienced air conditioning and refrigeration engineers who are dedicated to answering customer queries for the lifetime of your equipment.
Our service desk is open from 08.00 to 18:00Hrs Monday to Friday and half day weekends to assist you with all your technical enquiries. Alternatively, you can use our contact us form to email us details of the request or problem including the following types of information:

  • A full description of the problem, including what action was in progress immediately prior to the problem occurring
  • A description of the difficulties that the problem causes, including any error messages
Alternatively, for further information you can call +254 721 678 761 | +254 789 678 761.